Advanced online negotiation course
Why invest in my “Advanced online negotiation course”?
Every day you influence other people's decisions. Your future, possessions and well-being depend on your relationship with them as well as the quality of your decisions. Negotiations accompany you every day. Every day you more or less consciously play the game. You have a choice: to bend to someone else's will and whims, or to master the rules of the game and start dealing the cards yourself. Your success in the job market is in your hands.
What does the online negotiation course cover?
I've included in this course everything you need to know about negotiation, from the issues of negotiation processes, preparation and planning, to learning effective persuasion, dealing with objections, to creating win-win situations and finalizing agreements having negotiated excellent terms. We will look at many real-world examples and practical tools that you will be able to use right away.
The Negotiation online course is designed to be as practical as possible for participants, so in addition to practical knowledge, useful tips and implementation examples, you will also find materials for your own work - templates, templates and exercises. For each exercise in the course you will find explanations on how to work with it to achieve the best possible result.
Below is the full course program.
Negotiation online course program
The negotiation online course includes the following modules and lessons:
Introduction
What is negotiation? (video)
Why don't we like to negotiate? (video lesson)
Why don't you like to negotiate? And if you like skip this step. (pdf form)
Competencies of a negotiator
Features of an expert negotiator (video lesson)
Negotiation SWOT - what is it and how to perform it? (pdf form)
Negotiation SWOT (pdf form)
Your missing skills (pdf form)
Dynamics of negotiation
When can you talk about negotiation? (video lesson)
Types of negotiation (video lesson)
What are positions and interests (video lesson)
Positions vs. interests - a comparison (pdf download)
Process and stages of negotiation
Negotiation process (pdf download)
Tips for the negotiation process (pdf download)
Strategies of negotiation
Negotiation strategies (video lesson)
Positional negotiation (video lesson)
The process of positional negotiation (pdf download)
How to know win-lose negotiators (video lesson)
Interest-based negotiation (video lesson)
The process of interest-based negotiation (pdf download)
How to move to interest-based negotiation (video lesson)
Positional vs. interest-based negotiation - a comparison (pdf download)
How to prepare for negotiations?Force in negotiations
Types of force in negotiations with examples (pdf download)
Batna as a source of strength (video lesson)
Form - Our alternatives (downloadable pdf form)
Form - Alternatives of the other party (downloadable pdf form)
Types of information needed in the negotiation process (video lesson)
Preparation stage (video lesson)
Analysis of our side (pdf download)
Analysis of the other side (pdf download)
How to prepare for negotiations (pdf download)
Preparation form (downloadable pdf form)
How to mentally and emotionally prepare for negotiations (video lesson)
Place of negotiation (pdf download)
Form - Time and place of negotiation (form pdf download)
Negotiation techniques and principles
Techniques and principles of negotiation 1-5 (video lesson)
Techniques and principles of negotiation 6-10 (video lesson)
Techniques and principles of negotiation 11-15 (video lesson)
Techniques and principles of negotiation 16-20 (video lesson)
Form - My unproductive behavior (form in pdf format)
Satisfaction and concessions in negotiations
Satisfaction and satisfaction (video lesson)
The role of concessions in negotiations (video lesson)
Questions - the most powerful weapon of a negotiator
Four reasons why you need to ask questions (video lesson)
7 questions that should necessarily be asked during every negotiation (video lesson)
Questions and relationship building (video lesson)
Pillow questions - (printable pdf list)
Questions embedded in the relationship - (list in pdf printable)
Comparative questions - (list in pdf printable)
Relationship-building questions - (list in pdf printable)
Situational questions - (list in pdf to print)
Decision questions - (list in pdf to print)
Phrases useful in conducting negotiations
Phrases useful in conducting negotiations (pdf to download)
How to politely refuse (pdf download)
Buyer concerns and reactions to price objections
Buyer's concerns (video lesson)
Rules for responding to objections (video lesson)
Reactions to price objection part 1 (video lesson)
Reactions to price objection part 2 (video lesson)
How to deal with competition
How to grapple with being compared to competitors (video lesson)
Negotiating with suppliers
Negotiating with suppliers (video lesson)
Trust and relationship building
Business relationships and price (video lesson)
12 ways to lose trust in negotiations (video lesson)
How to negotiate with someone who doesn't want or like to negotiate (video lesson)
Power words
Power words (pdf download)
Correct use of argumentation and persuasion
Correct use of argumentation (pdf form)
Lying in negotiations
Traits of effective liars (video lesson)
Negotiation styles
Self-analysis sheet to print (form in pdf format)
Questions to print (form in pdf format)
Negotiation styles (form in pdf format)
Rivalry (aggressive) style (video lesson)
When to use rivalry
Collaborative style (video lesson)
When to use cooperation
Submissive style (video lesson)
When to use submissive style?
Compromising style (video lesson)
When to use compromise?
Avoidance style (video lesson)
When to use avoidance?
Whether to engage in conflict?
Factors affecting conflict management (pdf form)
Factors affecting conflict management (pdf form)
Typical negotiation mistakes
Typical negotiation mistakes - infographic
Typical negotiation mistakes - discussion part 1 (pdf download)
Typical negotiation mistakes - discussion part 2 (pdf download)
Impasse in negotiations
Impasse (video lesson)
Impasse - useful phrases (pdf download)
Email negotiation
How to negotiate by e-mail part 1 (video lesson)
How to negotiate by e-mail part 2 (video lesson)
Email script (pdf download)
E-mail template 1 (pdf download)
E-mail pattern 2 (pdf download)
E-mail pattern 3 (pdf for download)
E-mail pattern 4 (pdf download)
When to negotiate as a team?
When to negotiate as a team? (video lesson)
How to prepare a team for negotiations? (video lesson)
How to recognize who is who in the other party's negotiation team? (pdf download)
How to construct agreements?
Principles of contract formation (graphic)
Post-negotiation analysis
Debriefing - Post-negotiation analysis (pdf download)
Form to be filled out after negotiations (downloadable pdf form)
Ethics
Unethical types of behavior in negotiations (pdf download)
Negotiator's Dictionary
BATNA and WATNA (glossary)
Target group
E-course on negotiation techniques
Who is the target group of the negotiation course?
Business owners
Managers
Freenancers
Influencers
Project managers
Individuals seeking to negotiate the most favorable prices in sales and purchases
Individuals seeking to strengthen their own confidence as negotiators, or to polish their existing skills
Anyone who would like to enrich their negotiating skills, both in their private and professional lives
What will the participant be able to do after completing the negotiation course?
Negotiate both effectively and fairly (because it is possible, it is not mutually exclusive;)
Maintain self-confidence both in starting and finalizing talks
Use techniques that will increase his negotiating power
Develop the mental and emotional strength to keep moving forward and working out the most favorable terms
Combat the typical techniques used by his opponents reducing the risk of losses that could go unnoticed
Use a complete set of negotiation tools
Establish an adequate price for the initial offer and the associated line of argumentation
Know the methods of preparing alternatives and analyzing the alternatives of the other party
Knew the techniques and principles of effective negotiation
Knew ready phrases that can be used in negotiations
Certificates
What you have learned will be officially confirmed in writing - so you can present your success to your employer.
How soon will I get access to the negotiation techniques e-course?
As soon as we see the funds on our account or get the confirmation form the payment platform, our team will register you in the system. The standard time frame is about 8-12 hours. The deadline is 24 hours.
How long do I have access to the purchased course?
365 days
Does the e-course work on my phone and tablet?
Yes, the e-course works on desktop computers, laptops and mobile devices, on all operating systems.
Can I receive an invoice for the course?
Yes, when buying an e-course, you just need to select such an option. Besides, the negotiation techniques e-course is a cool idea for costs in the company.
Who is the author of the negotiation techniques e-course?
The author of the course is Dr Michal Chmielecki.
Will I get a discount if I purchase the course for a larger group of employees?
Sure, the price for a larger group will be fixed individually depending on the number of factors.
Are you still hesitating?
Imagine two people coming from a similar social background, with similar skills and education. They join the ranks of a certain organization at the same time. They both have identical potential for success.
Five years later, one of them is already an established manager. He leads teams of specialists, respects his colleagues and earns a lot in the process. The other, meanwhile, has not made much progress. He is stuck in a stalemate, without much prospect of development. He is unhappy by the situation and wants to break out of this stagnation, to move forward.
I know from experience that the main difference between successful and unsuccessful people is not at all a lack of ability or luck. The difference lies in the fact that successful people take the necessary steps to acquire the knowledge and tools to ensure their success - the others do not.